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Venue: C. MC2 Room clear filter
Tuesday, May 12
 

11:15 EEST

Research That Survives the Roadmap
Tuesday May 12, 2026 11:15 - 12:15 EEST
UX research often does its job too well. Teams understand the findings, presentations are well received, and there is broad agreement on the conclusions. Then the roadmap is finalised and the research quietly disappears.


This talk explores why strong research so often fails to influence prioritisation and delivery, and what researchers can do differently to change that outcome. Based on real project experience, it looks beyond research methods to the organisational realities that shape decision making, including planning cycles, ownership boundaries, delivery pressure, and competing incentives.


The session focuses on how research can be designed and positioned to support difficult trade offs rather than ideal outcomes. It examines the importance of timing, stakeholder involvement, and how findings are framed when teams are making commitments, not just seeking understanding. Particular attention is given to the moments where research either becomes a reference point for decisions or is set aside as background context.


Attendees will leave with practical approaches for shaping research so that it remains visible and relevant when priorities are negotiated, budgets are constrained, and delivery plans are locked in. The aim is not to make research louder, but to make it harder to ignore.
Speakers
avatar for Ben Anyasodo

Ben Anyasodo

Head of Research, BBA Consulting
Ben is a research specialist in the psychology of design, UCD, human–machine interaction, and cognitive ergonomics. He champions user advocacy in complex public sector systems and brings strong behavioural insight to UX strategy and decision-making.
Tuesday May 12, 2026 11:15 - 12:15 EEST
C. MC2 Room Megaro Mousikis, Athens, Greece

12:30 EEST

AI as a UX Research Assistant: What helps, what hurts & what still needs you
Tuesday May 12, 2026 12:30 - 13:30 EEST
AI tools are rapidly entering the UX research workflow, but not all tasks benefit equally, while some risk bias, false confidence, or degraded research quality if over-automated.

This hands-on workshop examines how AI can support different stages of the UX research process, from planning and recruitment to analysis and insight generation. Participants will learn where AI adds real value, where it may introduce risk, and what must remain human-led. The focus is not on specific tools or prompts, but on critical judgment, decision making and quality control. 

Attendees will leave with a clearer understanding of how to integrate AI into research work responsibly.
Speakers
avatar for Katerina Karagianni

Katerina Karagianni

UX/CX Consultant & Researcher, K Consulting
I am the UX Consultant behind K Consulting, a self-confessed usability geek and passionate UX trainer.  During my 15+ years in UX I have helped small and large organizations improve their users' experience, through strategy, testing and continuous optimization. Proud to have worked... Read More →
Tuesday May 12, 2026 12:30 - 13:30 EEST
C. MC2 Room Megaro Mousikis, Athens, Greece

15:00 EEST

Don’t make me prompt.
Tuesday May 12, 2026 15:00 - 15:45 EEST
A quick-quide to how to create intelligent interfaces that user's actually like.

The great AI product interface regression is that we’ve returned to a command-line input style (prompting), and it’s the main reason for poor AI product experiences. It creates high cognitive load, often produces insufficient or flawed results, and leads to high frustration due to the lack of output control.
This session provides UX designers, product managers and Developers with practical human–AI design principles to create AI experiences that are not only functional but also user-centered, trustworthy, and engaging.
Speakers
avatar for Christian Kuhn

Christian Kuhn

Head of UX, Optimizer
Bridging Human Needs and AI Capability through Behaviorally Informed UX DesignChristian is an UX/HAX Principal Consultant at Optimizer.pt, Writer, and Trainer. He drives the development of award-winning, user-centered product solutions through UX research and Behavior design. With... Read More →
Tuesday May 12, 2026 15:00 - 15:45 EEST
C. MC2 Room Megaro Mousikis, Athens, Greece

15:45 EEST

UX Round Table : Evolution of product roles: who discovers, who decides, who owns, what
Tuesday May 12, 2026 15:45 - 16:30 EEST

Speakers
avatar for Dalia El-Shimy

Dalia El-Shimy

Director of UX Research, Wise
Dalia is an engineer-turned-academic-turned-user-researcher. She is currently the Director of UX Research at Wise, and before that was the Head of UX Research at Miro, where she helped build the team and discipline from the ground up. She started her career as a human-computer interaction... Read More →
avatar for Dimitris Niavis

Dimitris Niavis

Principal Product Designer, Dialectica
Dimitris Niavis is a Principal Product Designer who builds AI-native products end-to-end — from discovery and strategy through to production code. With over 15 years of experience in enterprise B2B environments, he specializes in translating complex business problems into shipped... Read More →
avatar for Ioannis Feneris

Ioannis Feneris

Head of Product Design • UX and Product Strategy • Co-Founder, fromScratch Studio
Ioannis Feneris is a seasoned User Experience and Product Strategist with over 15 years of expertise in User Research, UX Design, Product Design, and Product Strategy. Throughout his career, Ioannis has successfully navigated complex design challenges, delivering solutions across... Read More →
avatar for Dr John Pagonis

Dr John Pagonis

Principal UX Researcher (qual & quant) - Machine Learning PhD, Zanshin Labs
John is a seasoned UX researcher with a Machine Learning PhD.

He recently led the Consensys Platform Team's user research, which produced the open source AskO11y 'AI-powered observability assistant' Grafana plug-in.

He is a software engineer turned UXer who specialises in product d



... Read More →
Tuesday May 12, 2026 15:45 - 16:30 EEST
C. MC2 Room Megaro Mousikis, Athens, Greece
 
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