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Tuesday, May 12
 

10:00 EEST

Everything You Always Wanted to Know About the ISTQB® but Never Dared to Ask
Tuesday May 12, 2026 10:00 - 11:00 EEST
This presentation introduces the inner workings of the ISTQB and puts it into context.
  1. How does a new syllabus come about?
  2. Who decides what?
  3. How does this world-leading software testing certification organization really work?
  4. How does one go from idea to certification exam?
  5. What is the ISTQB portfolio? Was there a complete paradigm shift? How does it relate to my career path?
  6. What are the hot news and what can I expect from the ISTQB in a near future?
All these questions and many more will be discussed in a transparent, de-complexed and relaxed way with a twist of humor
Speakers
avatar for Olivier Denoo

Olivier Denoo

vice-president / president, ISTQB / CFTL
Olivier has been, From May 2019 to April 2023, the president of the ISTQB and is now currently the Vice President of the ISTQB.Olivier is also the President of the CFTL - the French ISTQB Board and official IREB Ambassador, IQBBA and TMMi representative in France. The CFTL is organizing... Read More →
Tuesday May 12, 2026 10:00 - 11:00 EEST
A. Banquet Room Megaro Mousikis, Athens, Greece
  Talk
  • global Y

10:00 EEST

But can you measure creativity? What to do when traditional research techniques just won't cut it
Tuesday May 12, 2026 10:00 - 11:00 EEST
We've long had established methods for evaluating user behavior when it comes to practical, goal-oriented applications. But what happens when we go beyond that? When we attempt to build systems, environments or tools not meant for completing tasks, but for facilitating creativity or artistic self-expression? When AI makes it easier than ever for anyone to experiment with developing these types of experiences? How do we know if they're working well? And what does "working well" in that context even mean? Through an exploration of her past academic work, and how it relates to her current work in industry, Dalia will share practical lessons for anyone looking to design user experiences that push the bounds of what can readily be measured, all while touching on why doing so is especially crucial in the age of AI.
Speakers
avatar for Dalia El-Shimy

Dalia El-Shimy

Director of UX Research, Wise
Dalia is an engineer-turned-academic-turned-user-researcher. She is currently the Director of UX Research at Wise, and before that was the Head of UX Research at Miro, where she helped build the team and discipline from the ground up. She started her career as a human-computer interaction... Read More →
Tuesday May 12, 2026 10:00 - 11:00 EEST
B. Skalkotas Room Megaro Mousikis, Athens, Greece

10:30 EEST

Microservices Matchmaking: Pact testing between Spring Boot and gRPC
Tuesday May 12, 2026 10:30 - 11:30 EEST
In modern microservices, reliable communication isn’t guaranteed — especially when services don’t even share the same protocol. End-to-end tests are often too slow, brittle, or costly to catch every issue. That’s where consumer-driven contract testing comes in.

This session demonstrates how Pact can act as the matchmaker between a Spring Boot REST consumer and a gRPC provider in .NET. You’ll learn how to define and validate contracts across languages and frameworks, bridge protocol mismatches, and evolve contracts safely as systems grow.

A live demo will show contracts being created, verified, and integrated into CI/CD pipelines. Practical techniques for handling versioning, managing multi-language environments, and avoiding late integration surprises will be shared.

Whether you’re scaling a distributed architecture or just exploring contract testing, you’ll leave with actionable strategies to make heterogeneous systems more reliable, speed up feedback loops, and enable smoother collaboration between development teams.


Speakers
avatar for Stelios Gkiokas

Stelios Gkiokas

Principal Software Engineer in Test, Agile Actors
Stelios Gkiokas is a Lead Software Engineer and Test Architect specializing in scalable distributed systems, test automation, and DevSecOps. He has designed testing frameworks for trading platforms, modernized core systems in cloud-native banking, built CI/CD and mobile automation... Read More →
avatar for Greg Savvidis

Greg Savvidis

Senior Software Engineer in Test, Agile Actors
Greg Savvidis is a Software Engineer in Test specializing in software test automaton and CI/CD processes. He has built test automation frameworks for UI and API testing across European projects and banking systems and has also developed frameworks and infrastructure  for API-focused... Read More →
Tuesday May 12, 2026 10:30 - 11:30 EEST
MC3.2 Megaro Mousikis, Athens, Greece

10:30 EEST

Beyond the myth: how to do real Exploratory testing instead of just clicking around
Tuesday May 12, 2026 10:30 - 13:30 EEST
In 1988, a book described a testing process defined as “simultaneous learning, test design, and execution.” The actual term Exploratory Testing (ET) was introduced in the 1990s by Cem Kaner.
 
By the 2000s, the approach was adopted more widely across the testing community. Rob first encountered ET in 2005 at a conference, an experience that changed his way of testing.
 
Today, nearly every book on software testing includes a reference to ET, and the approach has become increasingly mainstream. However, the term is also often misunderstood in the broader IT industry.
 
Rob will discuss topics about Exploratory Testing such as: What is real exploratory testing, what is exploring and where in your proces would you fit ET, where is exploratory testing most effective? Also what are different ET techniques for different purposes. We will go deeper into creating ideas, structure your plan with charters and focus on taking testnotes.
 
The workshop will be highly practical, focusing on testing of a software application. We’ll start by exploring and testing the software, followed by a deep dive into creating and refining test charters.
 
Using what we’ve learned, you’ll test again and iterate. In this way, Rob helps you learn both from your own experiences and from those of other attendees.
 
We’ll reflect on our learnings: what worked and what didn’t. We will have a “Wall of Good Ideas,” where we will post insights and suggestions. At the end you will have a collection of practical ideas to take back to work.
Speakers
avatar for Rob van Steenbergen

Rob van Steenbergen

Agile tester, Cerios
I've seen testing in many contexts. My experience and knowledge in testing go from being a hands-on tester to test coordinator, team lead, test manager, test consultant and coach. The type of organisations I've been working in are divers: from banking, consumer products, embedded... Read More →
Tuesday May 12, 2026 10:30 - 13:30 EEST
MC3.3 Megaro Mousikis, Athens, Greece

10:30 EEST

Testus Patronus: No Magic, Just AI with Your Company Context
Tuesday May 12, 2026 10:30 - 13:30 EEST
Did you ever wish you could ask ChatGPT about your product requirements, past test cases, or technical documentation? Join this hands-on session to learn how to build an AI using Retrieval-Augmented Generation that understands your product or organization’s context. I’ll guide you step by step, from the theory to the actual development, so you can customise your own AI helper for your daily work.

Key Takeaways
Build and Deploy Your Contextualized AI Solution. Master RAG Fundamentals. Optimize Testing Processes.

Session Outline/Plan
  1. Why AI fails? How to improve the failing points. What is a RAG and how could it help us in the testing proceses. Technology landscape for building a RAG
  2. Hands-on, very achievable, and able to take it home.
Speakers
avatar for Paula Bassagañas Odena

Paula Bassagañas Odena

IT Architect, Boehringer Ingelheim
Paula Bassagañas, an experienced IT Architect from Catalonia, seamlessly integrates Test Engineering and Backend expertise. With a diverse background spanning significant companies, notably in the Health sector, she is determined to create resilient Data Platform test strategies... Read More →
Tuesday May 12, 2026 10:30 - 13:30 EEST
D. MC3 Room Megaro Mousikis, Athens, Greece

11:15 EEST

Appium Is Not the Problem, Your Assumptions Are
Tuesday May 12, 2026 11:15 - 12:15 EEST
Have you ever had that moment when mobile automation with Appium makes you question your life choices?

You can automate the web, you understand HTML, you know your way around selectors. So you open a native app and expect the same rules to apply. Then the first swipe fails. The selector that looked perfect stops working. The test gets slow. The logs look like noise. And suddenly Appium feels flaky.

But the truth is simple. Your tests are not failing because Appium is unreliable. They fail because YOU ARE doing it wrong. Native apps are not HTML, and treating them like they are will always backfire.

We will unpack what you are really interacting with when you automate a native app, how Appium bridges the gap through platform drivers, and why things like UI hierarchies, element attributes, and locator choices behave differently on Android and iOS. You will see the most common web assumptions people bring into native automation, why they create frustration, and how to replace them with a mental model that makes your tests faster, more stable, and easier to debug.

No live coding, hopefully just clear examples, sharp insights, and a new way of thinking about mobile automation.
Speakers
avatar for Wim Selles

Wim Selles

irector @TechChamps | TSC Member and Core Contributor to the WebdriverIO Project, TechChamps
Wim Selles is a seasoned mobile automation expert, whose journey in the testing world began in 2007. He has a rich history as an automation consultant in the Netherlands, where he practiced and upgraded his skills until 2018. Wim then expanded his horizons at Sauce Labs, serving as... Read More →
Tuesday May 12, 2026 11:15 - 12:15 EEST
A. Banquet Room Megaro Mousikis, Athens, Greece
  Talk
  • global Y

11:15 EEST

Getting web accessibility right from day one
Tuesday May 12, 2026 11:15 - 12:15 EEST
It can be tempting to treat accessibility as just a checklist of technical fixes. But the truth is that accessibility requires a general awareness from day one - an expectation and way of thinking across your entire organization and the teams within it. Accessibility is a process, not a one-off project.
 
The talk splits into two parts:
 
  • How to integrate accessibility into your organization
  • How to design usable and accessible digital content
 
Designers, developers, researchers, testers, and product managers will leave with practical knowledge they can embed in their daily practices and workflows.

Speakers
avatar for Dr. Panagiotis Zaharias

Dr. Panagiotis Zaharias

Founder and lead UX researcher, theUXProdigy
Dr. Panagiotis Zaharias is the Founder and Lead UX Researcher at theUXProdigy, specializing in UX research, design, and web accessibility. With extensive experience in organizing, moderating, and analyzing hundreds of user research and testing studies, including those involving users... Read More →
Tuesday May 12, 2026 11:15 - 12:15 EEST
B. Skalkotas Room Megaro Mousikis, Athens, Greece

11:15 EEST

Research That Survives the Roadmap
Tuesday May 12, 2026 11:15 - 12:15 EEST
UX research often does its job too well. Teams understand the findings, presentations are well received, and there is broad agreement on the conclusions. Then the roadmap is finalised and the research quietly disappears.


This talk explores why strong research so often fails to influence prioritisation and delivery, and what researchers can do differently to change that outcome. Based on real project experience, it looks beyond research methods to the organisational realities that shape decision making, including planning cycles, ownership boundaries, delivery pressure, and competing incentives.


The session focuses on how research can be designed and positioned to support difficult trade offs rather than ideal outcomes. It examines the importance of timing, stakeholder involvement, and how findings are framed when teams are making commitments, not just seeking understanding. Particular attention is given to the moments where research either becomes a reference point for decisions or is set aside as background context.


Attendees will leave with practical approaches for shaping research so that it remains visible and relevant when priorities are negotiated, budgets are constrained, and delivery plans are locked in. The aim is not to make research louder, but to make it harder to ignore.
Speakers
avatar for Ben Anyasodo

Ben Anyasodo

Head of Research, BBA Consulting
Ben is a research specialist in the psychology of design, UCD, human–machine interaction, and cognitive ergonomics. He champions user advocacy in complex public sector systems and brings strong behavioural insight to UX strategy and decision-making.
Tuesday May 12, 2026 11:15 - 12:15 EEST
C. MC2 Room Megaro Mousikis, Athens, Greece

11:15 EEST

The AI Trust Layers™ Designing for Appropriate Reliance in High-Stakes AI Experiences
Tuesday May 12, 2026 11:15 - 12:15 EEST
Trust is essential in all digital experiences, but in AI assistants and copilots, it becomes foundational. These tools interpret user intent, generate responses, and may even act semi-autonomously. Yet without clarity into what the AI is doing, or why, users often hesitate, override, or abandon the experience. The issue isn’t model accuracy alone, but whether users can form a reliable mental model of the assistant’s behavior.

In high-stakes contexts, where AI influences decisions, communications, or outcomes, designing for user confidence becomes critical. This session introduces The AI Trust Layers™: a tactical framework for diagnosing trust breakdowns and applying design patterns that reinforce clarity, transparency, and control.

You’ll dive into how trust is built (or broken) across three key UX layers:
-> Role Clarity – Can users understand what the AI is designed to do?
-> Reason Clarity – Can users interpret how the AI is making decisions or what influenced its output?
-> Flow Control – Can users guide, override, or recover from the AI’s actions when needed?

Through real-world examples and guided exercises, we’ll spot trust gaps, apply micro-patterns, and evaluate AI experiences with a more critical, human-centered lens. Crucially, you’ll learn how to adapt trust design to different contexts and risk levels, ensuring that assistant behaviors remain both credible and appropriate.

Whether you’re designing, shipping, or scaling AI features, this session will equip you with the tools to create assistants that earn and sustain user trust.
Speakers
avatar for Eleni Antonopoulou

Eleni Antonopoulou

Freelance Product Designer & AI UX Specialist, Self-employed
Eleni Antonopoulou designs digital experiences that are intuitive, transparent, and built to empower rather than overwhelm. She focuses on creating AI first products that balance innovation with trust and clarity, helping people feel confident and in control.
Her work spans conver... Read More →
Tuesday May 12, 2026 11:15 - 12:15 EEST
MC3.4 Megaro Mousikis, Athens, Greece

11:30 EEST

Agentic Testing with KaneAI
Tuesday May 12, 2026 11:30 - 11:45 EEST

Speakers
avatar for Sparsh Kesari

Sparsh Kesari

Senior Developer Relations & Open Source Engineer, TestMU AI

Tuesday May 12, 2026 11:30 - 11:45 EEST
W. TestMU AI Booth Banquet Foyer

11:30 EEST

MANTHOS: Cost-Aware Incident Routing for Multi-Team, Multi-Service Integration Failures
Tuesday May 12, 2026 11:30 - 12:15 EEST
Modern software systems rely on large graphs of interdependent microservices maintained by multiple engineering teams. Nightly integration tests frequently expose failures in these systems, yet determining which team should investigate first remains a largely manual and error-prone process. Misrouted incidents lead to cross-team ping-pong, increased MTTR, operational friction, and wasted engineering time.


This paper presents MANTHOS (Microservice Alert Navigation & Triage Handoff Optmization Service), a probabilistic, cost-aware incident routing engine designed to automatically assign integration test failures to the most appropriate team. MANTHOS combines (i) a service dependency graph, (ii) diffusion-based prior estimation for likely upstream faults, and (iii) multiple operational evidence signals—including stack traces, recent code changes, service flakiness, and optional deployment or performance anomalies. It aggregates service-level probabilities into team-level responsibility and selects a recommended assignee using an expected time-to-recovery (TTR) optimization model that incorporates team responsiveness, current load, ownership alignment, and a synergy matrix capturing historical cross-team coordination patterns.


We evaluate MANTHOS on historical integration failures and demonstrate significant reductions in misassignment rates, unnecessary handoffs, and median TTR. The system integrates easily into CI pipelines, Slack/Jira workflows, and SRE tooling, providing transparent, explainable recommendations. Our results show that probabilistic inference combined with lightweight operational signals can materially improve dependability practices in complex service organizations. MANTHOS offers a structured, data-driven alternative to manual triage and serves as a practical foundation for next-generation AIOps tooling.
Speakers
avatar for Thanos Tsiamis

Thanos Tsiamis

Software Engineer in Test, Agile Actors
Thanos Tsiamis is a software engineer with a strong interest in scalable systems, developer tooling, and problem-solving through clean design. He enjoys turning challenging requirements into elegant, reliable solutions.
Tuesday May 12, 2026 11:30 - 12:15 EEST
MC3.2 Megaro Mousikis, Athens, Greece
  Talk
  • global Y

11:45 EEST

The Role of AI in Software Testing.
Tuesday May 12, 2026 11:45 - 12:00 EEST

Speakers
avatar for Konstantinos Sidiropoulos

Konstantinos Sidiropoulos

Software Engineer in Test and Infrastructure Capability Lead, Agile Actors

Tuesday May 12, 2026 11:45 - 12:00 EEST
W. Agile Actors Booth Skalkotas Foyer

12:30 EEST

Securing LLMs: Insights into OWASP top 10
Tuesday May 12, 2026 12:30 - 13:30 EEST
What if I told you that you can trick an LLM into revealing secrets, making bad choices or even acting against its own rules? AI may seem like a black box, but when you start testing it like any other system, surprising weaknesses start to appear.

Together with me, I want you to take a look into how the OWASP Top 10 (a well-known list of the most common security issues in software) can help to understand and mitigate the risks linked to LLM applications. We’ll go beyond theory and explore real-world examples both from the news and from my experience at ongoing projects and see how these vulnerabilities play out in AI-driven systems.

We’ll check how poorly crafted prompts, weak security settings, biased training data, lack of proper safeguards can lead to serious security flaws. How easily can an attacker manipulate an LLM? What happens when sensitive data leaks through unintended AI behavior? Can a seemingly harmless chatbot be turned into a security risk? I’ll answer these questions while using my own cartoons to illustrate key risks in a fun and easy-to-understand way.

The good news? You don’t need to reinvent the wheel to test AI. Strong system thinking, traditional testing techniques, critical mindset are already powerful tools for uncovering vulnerabilities. The same skills used to break and improve software (like exploratory testing, risk analysis, extensive logging and monitoring) can help make AI systems safer and more predictable.

By the end of this talk, you’ll have a fresh perspective on AI risks, practical strategies to make your LLM integrations more secure, and, of course, a few laughs along the way.
Speakers
avatar for Maryia Tuleika

Maryia Tuleika

Quality Engineering Leader, Regent AB
Maryia is a Quality Engineering Leader who leads teams, creates testing strategies, drives education programs and actively contributes to the testing community. As a mentor, speaker and podcast host, she helps new test professionals build their skills and confidence.With experience... Read More →
Tuesday May 12, 2026 12:30 - 13:30 EEST
B. Skalkotas Room Megaro Mousikis, Athens, Greece

12:30 EEST

When K8S Meets K6: A Testing Story
Tuesday May 12, 2026 12:30 - 13:30 EEST
In 2019, the Lidl Plus app was born and cloud native hosted in webapps in Azure Cloud. In our process to maturity, we wanted to remove the vendor lock and we started  migrating to Kubernetes in 2022.
In this process, we modernized our performance testing environment as well, from master slave old friend JMeter to a K6 Kubernetes cluster using the K6 operator.
In this talk, we will be explaining how we are creating our K6 projects. How we organize and manage our projects creating a schema as a backstage project, so all the squad product teams can easily setup a new performance project.
Learn how we scaled our performance testing suite and our performance injecting system.
See how we created K6 extensions for the use case where there wasn’t an existing extension such as AzureServicebus.
Attendees will learn how to implement a project separated in a workload – user behaviour – scenarios, so the performance testing team can scale, and the code is easily maintained for the entire dev team.
You will also see how to use the performance testing in a CI/CD such as Azure DevOps or GitHub Actions, integrated with a monitoring tool such as Grafana.
Speakers
avatar for Almudena Vivanco González

Almudena Vivanco González

Principal Performance Engineer, SCRM Lidl International Hub
Almudena is of a mathematical vocation and has been dedicated to performance engineering for 20 years. Almudena has worked on projects with high traffic and high availability from online television platforms, job portals, security proxies, and now a European retailer. For 15 years... Read More →
Tuesday May 12, 2026 12:30 - 13:30 EEST
A. Banquet Room Megaro Mousikis, Athens, Greece
  Talk
  • global Y

12:30 EEST

How to build a self hosted Device Farm using Appium
Tuesday May 12, 2026 12:30 - 13:30 EEST
Present and explain the architecture of the environment that in our company we are running Android tests on daily basis in a local device farm with real devices and emulators. How we prepare the devices and the APKs prior to test executions using Appium in docker containers, custom scripts and workflows in GitHub Actions. Run parallel tests on multiple releases (current + 2 prior versions) to ensure backwards compatibility.
Thus it will be helpful for someone that wants to start to have automated tests for mobile apps to see that it’s feasible and not that time consuming. Also a test automation engineer will learn how to integrate Appium-based testing directly into their CI/CD workflows.
Speakers
avatar for Anna Kalypso Podimata

Anna Kalypso Podimata

QA Ops Engineer, Novibet
I'm an Electrical and Computer Engineering graduate. I've worked as IT operations engineer, network engineer, cybersecurity engineer in order to finally find my passion in QA automation engineering.
Also I'm a handball player and sports enthusiast in general
... Read More →
avatar for Georgianna Makraki

Georgianna Makraki

QA Automation Engineer, Novibet
A Graduate of Applied informatics from the University of Macedonia, Thessaloniki
Extensive experience in various aspects of Software testing. Currently working on automating native app (Android, iOS) tests using Appium.
ISTQB certified and member of round table discussion, of Ministry of testing Athens, focusing on women in Tech

... Read More →
Tuesday May 12, 2026 12:30 - 13:30 EEST
MC3.2 Megaro Mousikis, Athens, Greece

12:30 EEST

From One Metric to a Story: Evaluating UX in AI-Powered Recommendations (A Real-World Case)
Tuesday May 12, 2026 12:30 - 13:30 EEST
Measuring UX impact has traditionally relied on stable interfaces and clearly defined success metrics. But what happens when the experience itself changes every day?
In AI-powered recommendation systems, content is dynamic, personalized, and continuously evolving. Traditional UX evaluation approaches -often centered around a single “North Star” metric- quickly fall short in capturing relevance, engagement, and real user value.
This talk presents a real-world case from an AI-driven product, exploring how UX evaluation shifts when recommendations become a moving target. It introduces a layered approach to UX measurement, moving from isolated KPIs to a connected “metric story” that reflects user discovery, engagement, and progression over time.
Attendees will learn how to rethink UX success in AI-driven environments, how to structure meaningful metric hierarchies, and how to evaluate recommendation experiences beyond conversion alone - grounded in practical decisions, trade-offs, and lessons learned from production systems.
Speakers
avatar for Natalia Skarlatou

Natalia Skarlatou

AI Product Manager, Kaizen Gaming
Natalia Skarlatou is an AI Product Manager at Kaizen Gaming, working on AI-driven products across the Casino and CRM domains. She focuses on translating machine learning capabilities into measurable product outcomes, collaborating closely with Research, UX, CX, Data, and Engineering... Read More →
Tuesday May 12, 2026 12:30 - 13:30 EEST
MC3.4 Megaro Mousikis, Athens, Greece
  UI/UX Talk
  • global Y

12:30 EEST

AI as a UX Research Assistant: What helps, what hurts & what still needs you
Tuesday May 12, 2026 12:30 - 13:30 EEST
AI tools are rapidly entering the UX research workflow, but not all tasks benefit equally, while some risk bias, false confidence, or degraded research quality if over-automated.

This hands-on workshop examines how AI can support different stages of the UX research process, from planning and recruitment to analysis and insight generation. Participants will learn where AI adds real value, where it may introduce risk, and what must remain human-led. The focus is not on specific tools or prompts, but on critical judgment, decision making and quality control. 

Attendees will leave with a clearer understanding of how to integrate AI into research work responsibly.
Speakers
avatar for Katerina Karagianni

Katerina Karagianni

UX/CX Consultant & Researcher, K Consulting
I am the UX Consultant behind K Consulting, a self-confessed usability geek and passionate UX trainer.  During my 15+ years in UX I have helped small and large organizations improve their users' experience, through strategy, testing and continuous optimization. Proud to have worked... Read More →
Tuesday May 12, 2026 12:30 - 13:30 EEST
C. MC2 Room Megaro Mousikis, Athens, Greece

12:45 EEST

Exploratory Testing: Beyond Test Cases
Tuesday May 12, 2026 12:45 - 13:00 EEST
Test cases confirm what you expect. Exploratory testing reveals what you don’t. Discover how a more curious, user-focused approach can lead to better quality and faster insights.
Speakers
avatar for Georgia Antonopoulou

Georgia Antonopoulou

QA Software Test Engineer, XM

Tuesday May 12, 2026 12:45 - 13:00 EEST
W. XM Booth Banquet Foyer

13:30 EEST

Lunch Break
Tuesday May 12, 2026 13:30 - 15:00 EEST

Tuesday May 12, 2026 13:30 - 15:00 EEST

14:30 EEST

Doodle with Soteur
Tuesday May 12, 2026 14:30 - 17:00 EEST

Tuesday May 12, 2026 14:30 - 17:00 EEST
MC3.5

15:00 EEST

Round Table: The Real State of QA & UX in Greece: Between AI Hype, Market Reality, and What’s Next
Tuesday May 12, 2026 15:00 - 15:45 EEST
What is really happening in the Greek QA and UX job market?
This session will focus on:
  • The real impact of AI and automation
  • Market slowdown and hiring trends
  • Skills companies actually look for today
  • Gaps between expectations and reality
  • Fake or misleading job postings — and how professionals can spot them early
A candid, data-driven discussion on the future of QA & UX in Greece.

Speakers
avatar for Constantinos Panayi

Constantinos Panayi

Assistant HR Manager, Deloitte Greece

avatar for Giannis Tsintzos

Giannis Tsintzos

Talent Strategy Partner, fromScratch Studio

avatar for Vasileios Xanthopoulos

Vasileios Xanthopoulos

Head of Product Design, Novibet
Vasileios recently relocated to Greece from Germany, bringing extensive international experience in UX and recruitment processes. While he is currently immersing himself in the local market, we believe his background offers a unique "outsider-in" perspective - comparing the Greek... Read More →
avatar for Eirini Liakou

Eirini Liakou

R&D Line Manager, Nokia
Research & Development Line Manager at Nokia in Athens, with a strong engineering background and hands‑on experience across the software development lifecycle. She focuses on quality‑driven development, building reliable systems at scale, and supporting strong collaboration, ownership... Read More →
avatar for Evi Triadopoulou

Evi Triadopoulou

Community and Program Manager, We Lead

Communications Professional with a strong background in journalism, storytelling and social media. Experienced in crafting engaging narratives and building relationships across various platforms. Passionate about making a difference, raising awareness for important causes and con... Read More →
avatar for Petros Ntourmas

Petros Ntourmas

Tech Delivery PM, CodeHub
A Tech Delivery PM who turns complex software challenges into clear paths forward, blending technical insight with structured execution to help teams deliver with purpose. He focuses on alignment, accountability, and measurable results.
avatar for Anna Katsantoni

Anna Katsantoni

Associate Talent Lead, Silvare
Anna holds a Bachelor’s degree in Sociology from Panteion University and a Master’s in Strategic HRM from Utrecht University. She has worked in both Greece and the Netherlands, gaining experience across established organizations and startup environments. Her expertise lies in... Read More →
Tuesday May 12, 2026 15:00 - 15:45 EEST
A. Banquet Room Megaro Mousikis, Athens, Greece

15:00 EEST

Agentic Testing & The Future of Trust
Tuesday May 12, 2026 15:00 - 15:45 EEST
Short one-liner: How Do We Trust Software Built by AI

Statement
AI agents are generating more code than ever, but how do you ensure its reliability? Learn why traditional testing fails and how Agentic Testing guarantees trust and scalability in AI-driven systems.

Abstract
AI agents are helping teams generate more code than ever before. Even the strongest believers in vibe coding caution against placing blind trust in that code. We are living through the fastest expansion of software creation in history, not because we hired more engineers, but because machines are now building software alongside us.This raises a fundamental challenge. How do you test and trust applications created by LLMs, assembled by multiple AI agents, and deployed by automated systems? The tools we rely on today were not designed for this reality or this speed. Unit tests and code reviews inspect logic and functions, but they were never meant to validate dynamic, evolving behavior. Traditional automation struggles when code is generated and modified continuously, becoming fragile and breaking faster than teams can maintain it. As AI agents become embedded into every layer of software, we are no longer just testing code. We are testing autonomous systems themselves.In this talk, we will explore why trust in AI-generated software can no longer be assumed, and why it must be continuously proven. Agentic Testing, the use of autonomous agents to test autonomous systems, emerges as the only scalable solution. These autonomous agents not only plan, execute, and analyze tests but also adapt and challenge systems the way real users would. Agentic Testing validates behavior, reasoning, and outcomes at the system level, ensuring that AI-driven systems meet real-world expectations.Drawing from real-world enterprise deployments and lessons learned building an AgenticTesting platform, this talk will reframe quality assurance as a strategic intelligence layer rather than a release-time checkbox. In the age of AI, trust isn’t just a feature, it’s a continuously earned asset. We’ll discuss how businesses can evolve their testing strategies to stay ahead in this rapidly shifting landscape.

Key Takeaways
● Why trust in AI-generated software must be continuously proven, not assumed.
● How Agentic Testing validates AI-driven systems by testing behavior, reasoning, and outcomes.
● Real-world insights on implementing Agentic Testing for scalable, autonomous validation.
Speakers
avatar for Mudit Singh

Mudit Singh

Co-Founder, TestMu AI
Mudit Singh is the Co-Founder and Head of Growth at TestMu AI (formerly LambdaTest). Withover 15 years of experience in the tech industry, he serves as a bridge between engineeringinnovation and market strategy. Mudit has been instrumental in disrupting the software testingspace... Read More →
Tuesday May 12, 2026 15:00 - 15:45 EEST
B. Skalkotas Room Megaro Mousikis, Athens, Greece

15:00 EEST

Streamlining QA in the Neobank Landscape
Tuesday May 12, 2026 15:00 - 15:45 EEST

In an era where digital banking is rapidly evolving, ensuring the highest quality standards in software development is not just an option, but a necessity. This talk will explore the crucial role of Quality Assurance (QA) in the neobank landscape, focusing on strategies to streamline QA processes and enhance overall efficiency.
 
Attendees will gain insights into:
 
  1. Understanding the Neobank Ecosystem: We'll discuss the unique challenges and opportunities faced by neobanks, including the need for rapid innovation, regulatory compliance, and user-centric design.
  2. Establishing a Robust QA Framework: Learn how to build a comprehensive QA framework tailored for neobanks, incorporating best practices for automated testing, and continuous integration.
  3. Leveraging Automation and AI: Explore the latest tools and technologies that can automate testing processes, from functional testing to performance and security testing, thus reducing time-to-market while maintaining high standards.
  4. Collaboration and Communication: Discover effective strategies for fostering collaboration between QA teams, developers, and other stakeholders, which is vital for ensuring seamless product development and early detection of issues.
  5. Metrics and Continuous Improvement: Understand the importance of using metrics to measure QA effectiveness and drive continuous improvement in processes and team performance.
  6. Case Studies and Real-World Examples: The talk will include case studies from our successful neobank Snappi that have implemented streamlined QA processes, sharing lessons learned and best practices.
 
Join us for this insightful session to learn how to effectively streamline your QA processes, enhance product quality, and deliver exceptional digital banking experiences that meet the demands of today’s consumers. Whether you're a QA professional, developer, or a leader in the fintech space, this talk will equip you with actionable strategies to thrive in the competitive neobank landscape.

Speakers
avatar for Ioannis Papadakis

Ioannis Papadakis

Head QA, Snappi
Giannis loves to wear different hats depending on the occasion so he has worked as Test Automation Engineer, QA Lead, Director of QA Engineering. 
As the Director of Quality Assurance, he brings a wealth of experience and a strategic vision to the organization. With over 13 in quality management and a deep understanding of testing methodologies, automation, and regulatory compliance, he has consistently championed a culture... Read More →
avatar for Stamatios Sellas

Stamatios Sellas

QA Engineering Manager, Natech Banking Solutions
As an Engineering Manager at Natech Banking Solutions, Stamatis brings a fresh perspective and a strong drive for innovation to the world of financial technology. With a Bachelor’s degree in Applied Informatics from the University of Macedonia, he combines solid technical foundations with a passion for building scalable, customer-centric solutions. Though early in his professional journey, he has already demonstrated strong leadership by guiding engineering teams, streamlining development practices, and fostering a culture of collabor... Read More →
Tuesday May 12, 2026 15:00 - 15:45 EEST
MC3.2 Megaro Mousikis, Athens, Greece
  Talk
  • global Y

15:00 EEST

Building AI-Powered Test Cases from Requirements Accelerating QA Analysis with Artificial Intelligence
Tuesday May 12, 2026 15:00 - 15:45 EEST
Analyzing requirements and translating them into test scenarios and test cases is a core activity for QA engineers. However, identifying meaningful edge cases often requires deep product knowledge and an understanding of how the system is implemented something that is not always available during early analysis, especially for teams that are scaling.
This workshop explores how AI can assist testers during requirement analysis. Using the same specification, we compare two approaches: a general-purpose AI model (such as Gemini) with no access to the system, and an AI tool connected to the project repositories (such as Amazon Q). By comparing the results, we examine how system context influences the depth and relevance of generated test cases, and how AI can help testers discover scenarios that might otherwise require extensive product familiarity.
Speakers
avatar for Andreas Achilleos

Andreas Achilleos

Senior AI Engineer, HFM
Andreas is AI and Machine Learning Engineer with over 4.5 years of experience designing and deploying intelligent systems. Holds a Bachelor’s degree in Mathematics from the University of Birmingham and a Master’s degree in Data Science from the University of Warwick. Experienced... Read More →
avatar for Angeliki Papadaki

Angeliki Papadaki

QA Manager, HFM
Angeliki is a QA Manager at HFM leading multi-regional QA teams in the fintech sector. With more than 8 years of experience in software testing, she specializes in embedding quality early in the development lifecycle, scaling QA practices, and fostering a strong culture of quality... Read More →
Tuesday May 12, 2026 15:00 - 15:45 EEST
MC3.4 Megaro Mousikis, Athens, Greece

15:00 EEST

Don’t make me prompt.
Tuesday May 12, 2026 15:00 - 15:45 EEST
A quick-quide to how to create intelligent interfaces that user's actually like.

The great AI product interface regression is that we’ve returned to a command-line input style (prompting), and it’s the main reason for poor AI product experiences. It creates high cognitive load, often produces insufficient or flawed results, and leads to high frustration due to the lack of output control.
This session provides UX designers, product managers and Developers with practical human–AI design principles to create AI experiences that are not only functional but also user-centered, trustworthy, and engaging.
Speakers
avatar for Christian Kuhn

Christian Kuhn

Head of UX, Optimizer
Bridging Human Needs and AI Capability through Behaviorally Informed UX DesignChristian is an UX/HAX Principal Consultant at Optimizer.pt, Writer, and Trainer. He drives the development of award-winning, user-centered product solutions through UX research and Behavior design. With... Read More →
Tuesday May 12, 2026 15:00 - 15:45 EEST
C. MC2 Room Megaro Mousikis, Athens, Greece

15:00 EEST

Speed Is Not Scalability: Surviving AI-Driven Test Automation Growth
Tuesday May 12, 2026 15:00 - 16:30 EEST
AI has transformed how we write code, but not always for the better. How do you ensure that what you, or your AI assistant, are creating is actually scalable and future proof?

Many teams rush to adopt tools like GitHub Copilot and ChatGPT for test automation, only to discover later that their codebase has become unscalable, duplicated, and inconsistent. The real challenge isn’t generating tests faster. It’s keeping what’s built reliable, maintainable, and ready for growth.

For this session, we gathered insights from industry experts and combined them with our own real world experiences to define what makes a test automation framework maintainable and scalable. We’ll show how to identify and avoid architectural pitfalls that silently grow into maintenance nightmares and break down what defines a scalable framework in practice. For practical examples we will use Playwright and TypeScript.

Expect patterns, anti‑patterns, and lessons learned from modern tech environments that help you design systems able to evolve instead of collapse under their own speed. Whether you’re starting a brand new project or improving your current setup, this talk will help you to build a framework that grows with your needs, not against them.
Speakers
avatar for Lars de Bruijn

Lars de Bruijn

Test Automation Engineer, TechChamps
Lars is a test automation engineer with experience in multiple domains, primarily within fin-tech companies including banking and stock market sectors. In his current role, Lars combines operational test tasks with strategic architecture design, building test automation frameworks... Read More →
avatar for Marco Maes

Marco Maes

Test Automation Architect / Trainer, Polteq
Marco Maes is a Test Automation Architect and trainer at Polteq, specializing in designing and implementing automated testing solutions for enterprise environments. With over two decades of experience in software engineering, quality assurance and test automation, he combines technical... Read More →
Tuesday May 12, 2026 15:00 - 16:30 EEST
D. MC3 Room Megaro Mousikis, Athens, Greece

15:00 EEST

Creating inclusive, easy-to-fill forms
Tuesday May 12, 2026 15:00 - 16:30 EEST
Forms can make or break user experience, especially for people with disabilities. In this practical workshop, explore common form design patterns that exclude users, and learn how to create alternatives that work for everyone. Through hands-on exercises, we'll tackle complex form interactions, error handling, and validation patterns that support users with diverse needs. Bring your challenging form designs - we'll solve them together.

Key Takeaways
What's the best validation pattern and why, how to style form inputs, good vs bad labels, what's the best focus order, how inclusive is my own form?

Session Outline/Plan
- Introduction to accessibility issues in forms
- Quiz: Important things to consider for form design
- Styling form inputs
- Error Handling and Validation
- Best-Practice Patterns
- Validate your own form on a score chart
- Wrap-up

Speakers
avatar for Mina Nabinger

Mina Nabinger

UX & Accessibility Expert, minamalism
Mina is an UX and accessibility expert who believes great design should work for everyone. Having worked as a designer themselves, they intimately understand the challenges teams face when trying to include accessibility. Today, they teach companies and their product teams how to... Read More →
Tuesday May 12, 2026 15:00 - 16:30 EEST
MC3.3 Megaro Mousikis, Athens, Greece

15:45 EEST

Round Table: The Future of Test Management: Who Owns Quality Now?
Tuesday May 12, 2026 15:45 - 16:30 EEST
In recent years, we’ve seen fewer dedicated QA management roles and a shift toward placing QA under Engineering or Product. But what does this mean for QA professionals and for how quality is managed across organizations?
This round table will explore:
  • Who owns the test strategy today — and with which skills
  • Whether Engineering and Product leaders are prepared to make quality decisions
  • How QA teams are guided and empowered under non-QA leadership
A forward-looking discussion on QA leadership, quality strategy, and team empowerment.

Speakers
avatar for George Kogketsof

George Kogketsof

Head of QA, Infiterra
Results-driven Quality Engineering Leader and Test Automation Architect with over 20 years of experience in building, mentoring, and scaling high-performing QA teams. I specialize in transforming quality assurance into a strategic partner within the software delivery lifecycle... Read More →
avatar for Panagiotis Tzagkarakis

Panagiotis Tzagkarakis

XM
Panagiotis Tzagkarakis is an experienced QA Lead with over a decade of experience in the IT industry, specializing in software testing and quality management within the FOREX, sportsbook and gaming industries. With a strong background in mobile applications, he has played a key role... Read More →
avatar for Iulia Neacsu

Iulia Neacsu

Technology Test Manager

avatar for Margellou Anthi

Margellou Anthi

QUALCO
QA Team Lead managing multiple QA teams across different domains and products. With 8+ years of experience in software testing,
focused on making quality as a team mindset and building testing practices that deliver real value to teams
... Read More →
avatar for Bjorn Boisschot

Bjorn Boisschot

Unit Manager Quality Engineering, Cegeka

avatar for Selim Cakar

Selim Cakar

QA Manager, Betsson

avatar for Panagiotis Leloudas

Panagiotis Leloudas

QA Manager, Yodeck
Panagiotis Leloudas is a Software Quality Assurance Engineering Manager with more than 15 years of experience leading quality engineering teams in complex technology environments. He specializes in building high-performing QA organizations, defining quality strategy, and driving large-scale... Read More →
avatar for Rolandos Koulas

Rolandos Koulas

Principal Software Development Engineer in Test, Agile Actors
Principal Software Development Engineer in Test with 12 years of experience across the full Software Development Lifecycle, working hands-on across backend and frontend systems using a wide range of technologies and programming languages. Leading SET and DevEx teams within engineering-led... Read More →
Tuesday May 12, 2026 15:45 - 16:30 EEST
A. Banquet Room Megaro Mousikis, Athens, Greece

15:45 EEST

UX Round Table : Evolution of product roles: who discovers, who decides, who owns, what
Tuesday May 12, 2026 15:45 - 16:30 EEST

Speakers
avatar for Dalia El-Shimy

Dalia El-Shimy

Director of UX Research, Wise
Dalia is an engineer-turned-academic-turned-user-researcher. She is currently the Director of UX Research at Wise, and before that was the Head of UX Research at Miro, where she helped build the team and discipline from the ground up. She started her career as a human-computer interaction... Read More →
avatar for Dimitris Niavis

Dimitris Niavis

Principal Product Designer, Dialectica
Dimitris Niavis is a Principal Product Designer who builds AI-native products end-to-end — from discovery and strategy through to production code. With over 15 years of experience in enterprise B2B environments, he specializes in translating complex business problems into shipped... Read More →
avatar for Ioannis Feneris

Ioannis Feneris

Head of Product Design • UX and Product Strategy • Co-Founder, fromScratch Studio
Ioannis Feneris is a seasoned User Experience and Product Strategist with over 15 years of expertise in User Research, UX Design, Product Design, and Product Strategy. Throughout his career, Ioannis has successfully navigated complex design challenges, delivering solutions across... Read More →
avatar for Dr John Pagonis

Dr John Pagonis

Principal UX Researcher (qual & quant) - Machine Learning PhD, Zanshin Labs
John is a seasoned UX researcher with a Machine Learning PhD.

He recently led the Consensys Platform Team's user research, which produced the open source AskO11y 'AI-powered observability assistant' Grafana plug-in.

He is a software engineer turned UXer who specialises in product d



... Read More →
Tuesday May 12, 2026 15:45 - 16:30 EEST
C. MC2 Room Megaro Mousikis, Athens, Greece

15:45 EEST

Beyond the Bug: Testing as a Bridge Between Data, Business, and People
Tuesday May 12, 2026 15:45 - 16:30 EEST
Software testing is often seen as a technical gatekeeping step—but in reality, it’s a bridge between business goals, user needs, and data-driven insights. Drawing on my experience as a Test Analyst at the European Parliament and IT Consultant at Netcompany-Intrasoft, I’ll share how combining skills in statistical data analysis, economics, and quality assurance can create a richer testing practice. This talk will cover how testers can move beyond purely technical validation to become strategic contributors—spotting risks early, understanding business context, and improving the human experience of software. We’ll explore practical examples of merging manual testing, regression strategies, and user empathy to ensure quality that’s not just functional, but meaningful. Attendees will walk away with techniques for integrating data thinking into testing, fostering better collaboration with stakeholders, and ultimately delivering products that users trust.
Speakers
avatar for Alexandra Anna Mikroni

Alexandra Anna Mikroni

Test Engineer, Accenture S.A.
Trained Test Analyst by European Parliament. Currently Test Engineer at Accenture. Holding 2 master degrees
Tuesday May 12, 2026 15:45 - 16:30 EEST
B. Skalkotas Room Megaro Mousikis, Athens, Greece
  Talk
  • global Y

15:45 EEST

Level Up Your LinkedIn Profile & Portfolio by WE LEAD x Code.Hub
Tuesday May 12, 2026 15:45 - 16:30 EEST
To truly stand out in the recruiting process, you need to make sure your LinkedIn and your portfolio are done right. Not sure how? We’ve got you!
In this interactive workshop, led by Eleni Aktypi, Managing Director at WE LEAD, Maria Kentrou, WE LEAD Ambassador & Tech Recruitment Consultant at Code.Hub, and Nicoletta Lamprinidou, WE LEAD Ambassador & Tech Recruitment Consultant at Code.Hub, you’ll learn how to build a strong LinkedIn presence and a portfolio that clearly showcases your skills and experience.
Through real examples, we’ll explore what works, what doesn’t, and how to present your work in a way that stands out to recruiters. You’ll leave with practical tips, a clear checklist, and simple steps to improve both your profile and portfolio and feel more confident in your job search.
Bonus: A follow-up online session will take place to continue the discussion, answer your questions, and support you as you apply what you’ve learned.
Speakers
avatar for Eleni Aktypi

Eleni Aktypi

Managing Director, WE LEAD

avatar for Maria Kentrou

Maria Kentrou

WE LEAD Ambassador & Tech Recruitment Consultant, Code.Hub

avatar for Nicoletta Lamprinidou

Nicoletta Lamprinidou

WE LEAD Ambassador & Tech Recruitment Consultant, Code.Hub

Tuesday May 12, 2026 15:45 - 16:30 EEST
MC3.2 Megaro Mousikis, Athens, Greece

15:45 EEST

Supercharging Cypress Tests with AI: From Flaky to Self-Healing
Tuesday May 12, 2026 15:45 - 16:30 EEST
Test automation promises speed and confidence, but anyone working with Cypress (or any modern test framework) knows the reality: flaky tests that slow down pipelines and drain team morale.
What if your test suite could learn, adapt, and heal itself?
In this talk, we’ll explore how AI can transform Cypress tests from fragile scripts into resilient, self-healing assets. I’ll share practical strategies for detecting flaky patterns, auto-healing locators, and leveraging AI-driven analysis to predict failures before they hit production. Through real examples from my work in large-scale test automation projects, I’ll demonstrate how we can reduce maintenance, improve test reliability, and unlock new possibilities for intelligent quality engineering.
This is not a futuristic “what if”, it’s something testers can start applying today to supercharge their Cypress test suites.
Speakers
avatar for Foteini Kounavi

Foteini Kounavi

Senior Test Automation Engineer, TRASYS GREECE
I’m Foteini Kounavi, a Software Test Engineer with a passion for building reliable and scalable test automation frameworks. I specialize in Cypress and AI-driven testing, focusing on making automation more resilient, maintainable, and impactful. Alongside my work, I co-organize... Read More →
Tuesday May 12, 2026 15:45 - 16:30 EEST
MC3.4 Megaro Mousikis, Athens, Greece

17:00 EEST

Test Like a Parent - Skills from Motherhood that Enhance Software Quality
Tuesday May 12, 2026 17:00 - 18:00 EEST
You have kids, and suddenly, everything changes. Life starts revolving around them, and you feel like you're losing touch with the business world. Sound familiar?
I used to think that being a mom would hold me back in my testing career. But then I realized that many of the experiences I had at home could actually help me grow in the testing world. Cooking with the kids—or leaving them unattended—has led to unpredictable situations that taught me valuable lessons. And time spent at the playground with my twins? It helped me automate some surprisingly useful parenting skills—skills that turned out to be just as effective in testing environments.
Just as parents adapt to ever-changing situations and diverse needs, testers must navigate complex requirements and evolving user expectations. In this session, I’ll share stories and parallels between family moments and testing practices, exploring qualities like patience, multitasking, and problem-solving.
Whether you’re a parent or not, you’ll walk away with practical insights and maybe a laugh or two, ready to approach testing with fresh eyes and renewed creativity. Curious how chaos can lead to better software? Join me to find out!
Speakers
avatar for Žaklina Polak Matanović

Žaklina Polak Matanović

QA Consultant, Conet HR
I’m a seasoned QA professional with over 20 years of experience in software quality assurance, test and release management, and software development. I enjoy working in international environments and take a structured, collaborative approach to delivering high-quality software... Read More →
Tuesday May 12, 2026 17:00 - 18:00 EEST
A. Banquet Room Megaro Mousikis, Athens, Greece

17:00 EEST

Dev x Design x PM: A Trio in Transition
Tuesday May 12, 2026 17:00 - 18:00 EEST
The classic Developer x Designer x PM trio is supposed to work like a well-oiled machine… but in reality it's often three people arguing over who broke the designs, who forgot the edge cases, and who keeps adding 'just one more feature' to the MVP. With budgets tightening and AI speeding everything up, those old role boundaries make even less sense today, yet the friction remains. How do we collaborate without stepping on each other's toes, or egos?

In this talk, we'll cut through the "AI builder" buzzword and focus on what can work inside established orgs. Morgane will share concrete examples and practical advice to help teams work together more smoothly and with less eye-rolling.
Speakers
avatar for Morgane Peng

Morgane Peng

Global Head of Product Design and UK AI Lead, Societe Generale CIB
Morgane is a Managing Director with 15+ years of experience leading design, product, and transformation programmes in complex financial environments. Currently Head of Product Design and AI Lead at Societe Generale CIB, she helps deliver and shape digital products for start-ups, corporates... Read More →
Tuesday May 12, 2026 17:00 - 18:00 EEST
B. Skalkotas Room Megaro Mousikis, Athens, Greece
 
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