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Type: UI/UX Talk clear filter
Tuesday, May 12
 

10:00 EEST

But can you measure creativity? What to do when traditional research techniques just won't cut it
Tuesday May 12, 2026 10:00 - 11:00 EEST
We've long had established methods for evaluating user behavior when it comes to practical, goal-oriented applications. But what happens when we go beyond that? When we attempt to build systems, environments or tools not meant for completing tasks, but for facilitating creativity or artistic self-expression? When AI makes it easier than ever for anyone to experiment with developing these types of experiences? How do we know if they're working well? And what does "working well" in that context even mean? Through an exploration of her past academic work, and how it relates to her current work in industry, Dalia will share practical lessons for anyone looking to design user experiences that push the bounds of what can readily be measured, all while touching on why doing so is especially crucial in the age of AI.
Speakers
avatar for Dalia El-Shimy

Dalia El-Shimy

Director of UX Research, Wise
Dalia is an engineer-turned-academic-turned-user-researcher. She is currently the Director of UX Research at Wise, and before that was the Head of UX Research at Miro, where she helped build the team and discipline from the ground up. She started her career as a human-computer interaction... Read More →
Tuesday May 12, 2026 10:00 - 11:00 EEST
B. Skalkotas Room Megaro Mousikis, Athens, Greece

11:15 EEST

Research That Survives the Roadmap
Tuesday May 12, 2026 11:15 - 12:15 EEST
UX research often does its job too well. Teams understand the findings, presentations are well received, and there is broad agreement on the conclusions. Then the roadmap is finalised and the research quietly disappears.


This talk explores why strong research so often fails to influence prioritisation and delivery, and what researchers can do differently to change that outcome. Based on real project experience, it looks beyond research methods to the organisational realities that shape decision making, including planning cycles, ownership boundaries, delivery pressure, and competing incentives.


The session focuses on how research can be designed and positioned to support difficult trade offs rather than ideal outcomes. It examines the importance of timing, stakeholder involvement, and how findings are framed when teams are making commitments, not just seeking understanding. Particular attention is given to the moments where research either becomes a reference point for decisions or is set aside as background context.


Attendees will leave with practical approaches for shaping research so that it remains visible and relevant when priorities are negotiated, budgets are constrained, and delivery plans are locked in. The aim is not to make research louder, but to make it harder to ignore.
Speakers
avatar for Ben Anyasodo

Ben Anyasodo

Head of Research, BBA Consulting
Ben is a research specialist in the psychology of design, UCD, human–machine interaction, and cognitive ergonomics. He champions user advocacy in complex public sector systems and brings strong behavioural insight to UX strategy and decision-making.
Tuesday May 12, 2026 11:15 - 12:15 EEST
C. MC2 Room Megaro Mousikis, Athens, Greece

12:30 EEST

From One Metric to a Story: Evaluating UX in AI-Powered Recommendations (A Real-World Case)
Tuesday May 12, 2026 12:30 - 13:30 EEST
Measuring UX impact has traditionally relied on stable interfaces and clearly defined success metrics. But what happens when the experience itself changes every day?
In AI-powered recommendation systems, content is dynamic, personalized, and continuously evolving. Traditional UX evaluation approaches -often centered around a single “North Star” metric- quickly fall short in capturing relevance, engagement, and real user value.
This talk presents a real-world case from an AI-driven product, exploring how UX evaluation shifts when recommendations become a moving target. It introduces a layered approach to UX measurement, moving from isolated KPIs to a connected “metric story” that reflects user discovery, engagement, and progression over time.
Attendees will learn how to rethink UX success in AI-driven environments, how to structure meaningful metric hierarchies, and how to evaluate recommendation experiences beyond conversion alone - grounded in practical decisions, trade-offs, and lessons learned from production systems.
Speakers
avatar for Natalia Skarlatou

Natalia Skarlatou

AI Product Manager, Kaizen Gaming
Natalia Skarlatou is an AI Product Manager at Kaizen Gaming, working on AI-driven products across the Casino and CRM domains. She focuses on translating machine learning capabilities into measurable product outcomes, collaborating closely with Research, UX, CX, Data, and Engineering... Read More →
Tuesday May 12, 2026 12:30 - 13:30 EEST
MC3.4 Megaro Mousikis, Athens, Greece
  UI/UX Talk
  • global Y

15:00 EEST

Don’t make me prompt.
Tuesday May 12, 2026 15:00 - 15:45 EEST
A quick-quide to how to create intelligent interfaces that user's actually like.

The great AI product interface regression is that we’ve returned to a command-line input style (prompting), and it’s the main reason for poor AI product experiences. It creates high cognitive load, often produces insufficient or flawed results, and leads to high frustration due to the lack of output control.
This session provides UX designers, product managers and Developers with practical human–AI design principles to create AI experiences that are not only functional but also user-centered, trustworthy, and engaging.
Speakers
avatar for Christian Kuhn

Christian Kuhn

Head of UX, Optimizer
Bridging Human Needs and AI Capability through Behaviorally Informed UX DesignChristian is an UX/HAX Principal Consultant at Optimizer.pt, Writer, and Trainer. He drives the development of award-winning, user-centered product solutions through UX research and Behavior design. With... Read More →
Tuesday May 12, 2026 15:00 - 15:45 EEST
C. MC2 Room Megaro Mousikis, Athens, Greece

17:00 EEST

Dev x Design x PM: A Trio in Transition
Tuesday May 12, 2026 17:00 - 18:00 EEST
The classic Developer x Designer x PM trio is supposed to work like a well-oiled machine… but in reality it's often three people arguing over who broke the designs, who forgot the edge cases, and who keeps adding 'just one more feature' to the MVP. With budgets tightening and AI speeding everything up, those old role boundaries make even less sense today, yet the friction remains. How do we collaborate without stepping on each other's toes, or egos?

In this talk, we'll cut through the "AI builder" buzzword and focus on what can work inside established orgs. Morgane will share concrete examples and practical advice to help teams work together more smoothly and with less eye-rolling.
Speakers
avatar for Morgane Peng

Morgane Peng

Global Head of Product Design and UK AI Lead, Societe Generale CIB
Morgane is a Managing Director with 15+ years of experience leading design, product, and transformation programmes in complex financial environments. Currently Head of Product Design and AI Lead at Societe Generale CIB, she helps deliver and shape digital products for start-ups, corporates... Read More →
Tuesday May 12, 2026 17:00 - 18:00 EEST
B. Skalkotas Room Megaro Mousikis, Athens, Greece
 
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